The consumers, real estate commissions, and REALTOR organizations alike agree that the industry is experiencing an era of “rudeness”. The agents might know the law, disclosures, and how to write the offer but why don’t they know who to “treat” their clients, fellow agents, and vendors! If the statistics show that severe license law violations […]
On a Scale of 1-10 Where Does Your Personal Life Fit In?
The consumers, real estate commissions, and REALTOR organizations alike agree that the industry is experiencing an era of “rudeness”. The agents might know the law, disclosures, and how to write the offer…but why don’t they know who to “treat” their clients, fellow agents, and vendors! If the statistics show that severe license law violations are […]
A Case of Misoneism
Misoneism Is a word coined by Tom Peters in the book “In the Pursuit of Wow”. Laws change, traditions change, MLS, communications methods, everything surrounding our world is changing. How will you survive the change? A 10 step method to accepting change will be introduced. Recommend on Facebook share via Reddit Share with Stumblers Tweet […]
Legislation and Regulations – Who Needs Them?
Ever wonder what would happen if there were no regulations in the real estate industry – or if at least they would have stayed the same as “when I got into the business”? A spoof on the rules with a humorous look at the laws/rules and those who makes them!! This course is designed for […]
The Future of Real Estate
Grab your Crystal Ball and let’s take a look at the Future of Real Estate. What will the Buyers and Sellers want from their agents? What will the agents want from their clients? What technologies will intersect with customer service and the expectations of each of the parties? Come take a look…you’ll be surprised! Click […]
What’s In YOUR Policy Manual? 6 hours
Course counts as one elective credit toward the CRB designation. A Broker’s Policy and Procedures Manual is the MAIN component of their office! Without policies in place, how does an agent know how to handle the myriad of issues that can occur in a course of a day! 16 different chapters covering listings, buyer agency, […]
Real Estate Social Media and Internet Policies and Procedures Manual – 6 hours
Course counts as one elective credit toward the CRB designation. There are 11 key strategies needed for implementation in a model manual covering the real estate brokerage internet and social media use. This course follows the NAR Code of Ethics, the state rules/regs and laws as well. From email policies, software, agent/company websites, social sites, […]
Managing and Leading Teams
2-day course, 3 CRB Credits Real estate brokerage firms face the challenge of a market place that demands higher levels of service from both the brokerage firm and individual agents. This increased demand creates a need for specialization and an unbundling of tasks associated with the real estate transaction (i.e., listing coordination/follow-up, transaction/closing follow-up, buyer’s […]
Marketing Management: Attract and Keep Customers for Life
2-day course, 3 CRB Credits Today’s managers face the challenge of organizing, executing and measuring an effective marketing plan. Their strategy must optimize the firm’s resources and capitalize market opportunities while also considering the role of their agents. When this blend is well executed, the company’s brand is strengthened and agents enjoy reasonable autonomy. This […]
Performance Leadership: Attract, Develop and Keep Successful Sales Associates
2-day course, 3 CRB Credits Today’s managers must deal with a myriad of leadership challenges, such as recruiting, managing turnover, training and mentoring; in addition to running a successful and profitable business. To succeed, you must develop and implement a leadership strategy that addresses these challenges and have the flexibility to adapt to different personalities and different situations. This […]
