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Conflicts of Interest in Real Estate Transaction – 3 hours

This course focuses on all of the different conflicts in the transaction: representing competing buyers or sellers, buying property for yourself that is listed with the MLS, Disclosed Dual Agency or defaulting to Facilitator. Also covered in the material are conflicts in the negotiating process including material vs. non-material fact disclosures. The beauty of this […]

Legal Issues Facing Commercial Brokers – 3 or 6 hours

Regularly the Commercial Brokers have thought the disclosure and agency laws of their states don’t apply to them. Several states have listened, and have eliminated the need for an Agency Disclosure in a commercial transaction except for in a few instances. However, in the grand scheme of things one factor remains clear…commercial real estate agents […]

Agency Choices Simplified – 3 hours

Exactly what is it that agents don’t get about AGENCY? Buyer Representation is now the norm in almost every state. Every state has done a different take on the ‘old dual agency’ model. Yet every day real estate agents were different hats depending upon who they are ‘working with’ at the time! How do they […]

Extreme Customer Service: Real Estate Etiquette – 6 hours

Through surveys of the real estate commissions, professional standards committees, and national media the conclusion is the same: the real estate industry has become “rude.” Vendors, such as lenders and inspection companies are complaining about the demanding agents. Real estate schools are commenting about the rudeness of the students. And the consumer…is fed up! Over […]

Exceeding the Expectations of the Seller – 6 hours

Clearly the seller has complained for years about not ever hearing from their agent…until it’s time to renew the listing! However, most real estate agents have gotten the message “communication is the key.” In a survey of Home Sellers, the list of “expectations” of the sellers don’t seem out of the ordinary. However, meeting their […]

Exceeding the Expectations of the Buyer – 6 hours

Buyer Agency has brought awareness to “needs of the buyer” in the transaction. Without a buyer…there is no sale! The agents are “competing” for the good buyers across America. However, buyers are being selective when they chose the buyer’s agent. There is a difference between the buyer that works with the first agent they meet, […]

Insights: Connecting with the Multicultural Clients – 6 hours

Why pay attention to the new immigrant/multi-cultural clients? Why not just refer them to agents who are of the same nationality as the buyer or seller? The answer is easy…within years you will be out of business and it’s against the law to discriminate! Most agents tell us that they are afraid they will not […]

Effective Risk Management for the Residential Specialist – 6 hours

Errors and Omissions companies are all endorsing the concept of improved risk management in the transaction. If there were clear cut systems in place for each part of the transaction, and followed by the agents and brokerage companies, there would be far less cases pursued by the consumer against the agent. The Legal Scan that […]

10 Ways to Accept Change

Change is everywhere today. It could be state law change, A Code of Ethics change, or even a change in the way you do your business…like adding technology!! Change comes with much difficulty. These 10 steps will help the audience learn how to adjust to the changes before them. Step 1: Adults in any problematic […]

Where Have All the Good Times Gone?

Take a humorous look at the changes in the real estate business over the last 25 years and more. A reminiscent journey showing how to take the changes and create opportunities using what you knew then and more importantly how those lessons can now carry you through to the future! Quit your crying!!! Recommend on […]